Language detection is one of the features offered by Azure AI Language, a collection of machine learning and AI algorithms in the cloud for developing intelligent applications that involve written language. Language detection is able to detect more than 100 languages in their primary script. In addition, it offers script detection to detect multiple scripts per language according to the ISO 15924 standard for a select number of languages.
Use Case: Multi-Language Support Ticket System
An IT company wants to enhance its support ticket system by automatically detecting the language of support messages submitted by users and routing these messages to the appropriate country-based support team. This system will ensure that users receive assistance in their preferred language and from the most relevant support team.
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Call API with curl:
curl --location 'https://bztech-api-ai.azurewebsites.net/language-detection' \
--header 'Content-Type: application/json' \
--data '{
"apiKey": "YOUR_API_KEY",
"documents": [
"DOCUMENT_1",
"DOCUMENT_2",
"DOCUMENT_3"
]
}'